How Syncrofy Can Help Drive Transparency and Accountability within Your OrganizationBy: Joe Mandato | June 13, 2019
We know you’ve been there before, so let’s set the scene.
You’ve been asked a question about a specific purchase order and begin to dig around to locate it. You finally find it after hours of searching but the quantity of items doesn’t seem accurate. Little did you know that a purchase order change came across the previous day requesting that quantity be modified. But how could you not know this or at least be notified of it?
It’s situations like these that set businesses back that deal with EDI. So there has to be a better way, right? We’re glad you asked!
It’s called Syncrofy.
Syncrofy works within your pre-existing architecture to ingest EDI data from a variety of platforms, eliminating the need for multiple systems and centralizing business visibility to a single tool that can be used by even non-technical personnel. This will allow you and your colleagues the ability to solve problems and respond to customer requests more quickly than ever before.
Here’s how some of Syncrofy’s features can help you quickly answer EDI-related questions and promote transparency and accountability throughout your organization:
The Timeline feature allows you to track the entire lifecycle of a document, providing full transparency into the date and time of creation, associated documents, and exceptions. It can also save you when it comes to obtaining full transparency on every document process in your organization.
For example, you might be researching a transaction and be confused due to a split shipment and think:
“Why did only half of my purchase order get fulfilled?”
But with Timeline you can simply find the transaction and discover that an advance ship notice was generated and another shipment will arrive the following day, eliminating confusion and allowing all the departments in your organization to be on the same page.
Learn more about Timeline.
Notifications provide you with real-time visibility into the business processes that matter most. You can set them both in-app and via email, to alert you on document and user activity that occur within the system, allowing you to identify and correct any discrepancies before they become costly mistakes.
Let’s say you’re waiting for a purchase order to come in (or an invoice to be sent out). With Notifications, you can set up a filter so you and your team are alerted the second it arrives (or is sent). That’s full transparency right there!
You’ll find that this feature is exceptionally ideal for staying on top of time-sensitive requests.
Learn more about Notifications.
A critical step when it comes to driving transparency accountability within your organization is putting important reminders and action items in writing. Document Comments help you do just that by making it easy for people from different departments to get involved and solve issues quickly. It helps provide a paper trail and roadmap for your team while assigning action items, all while allowing for direct communication within the platform.
The best part is that you can provide and restrict access to the documents and comments that pertain to each team member, eliminating confusion and helping to ensure that everyone understands their responsibilities.
Learn more about Documents.
Those are just some of the ways that Syncrofy can help drive accountability and cross-departmental transparency within your organization. There are many more!
Curious as to what else Syncrofy can do for your business? Sign up for a demo or learn more here.
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