How CoEnterprise Modernized Analytics at Scale for NC DOT

Smarter analytics, better outcomes, and improved decision-making

Since 2021, CoEnterprise has partnered with the North Carolina Department of Transportation (NC DOT) to modernize its analytics platform and facilitate the transition from Tableau to Microsoft technologies. The transformation has delivered measurable results, including reduced cost and improved scalability, while enabling advanced data engineering across multiple departments.

Customer story

NCDOT manages highways, rail, aviation, ferries, and public transit in North Carolina and is overseen by the Secretary of Transportation.

Headquarters: Raleigh, NC
Formed: 1915 (originally as State Highway Commission); 1979 (modern-day department)
Employees: 11,000

Key challenges

NC DOT faced rising costs and scalability limitations with its Tableau environment, along with fragmented data pipelines and manual processes that slowed reporting. Additionally, limited visibility and inconsistent data workflows made it difficult to support enterprise-wide analytics, all while they needed to align with a Microsoft-first technology strategy.

How we solved it

CoEnterprise led a strategic migration to Power BI supported by Databricks. The approach focused on building scalable pipelines, enabling trusted reporting, and aligning analytics with NC DOT’s long-term vision:

Migration from Tableau to Power BI
Development of semantic models, dataflows, and dashboards
Databricks pipeline design and modernization
Migration of SSIS and Tableau Prep workflows
Automated ingestion, validation, and processing
Elimination of manual Excel-based workflows

Team members evaluating options

Benefits

Reduced costs through platform consolidation
Improved scalability for enterprise analytics
Supported/accelerated nearly $1M/yr in license savings
Enhanced data quality and reliability
Faster insights across ferry, HR, DMV, and highway operations
Alignment with Microsoft strategy

Results & impact

NC DOT now operates on a modern, scalable analytics platform. Power BI dashboards support executive decision-making across key functions, while Databricks pipelines improve efficiency and eliminate manual processes. The organization is positioned to scale analytics and support future AI initiatives.

“We always had access to the data—it was the time savings that changed everything.“

– IT Staff, North Carolina Department of Transportation

Why CoEnterprise

With deep public sector expertise and a proven track record, CoEnterprise delivered a scalable, low-risk modernization. Strong collaboration and institutional knowledge accelerated outcomes to ensure long-term success and sustainability.