Topics: B2B/EDI | Supply Chain | Syncrofy |

How Syncrofy Unites Your Team, Promotes Collaboration, and Drives Fast Issue Resolution

By: Pasquale Gatti | February 14, 2020

“If everyone is moving forward together, then success takes care of itself.” – Henry Ford

Talking with our customers, we hear all too often the horror stories of dealing with tons of different data across innumerable platforms, confusing stakeholders from different areas of the business and bogging down your process.  We know that getting all of your team members on the same page, literally and metaphorically, isn’t a quick or efficient process.

But what if we told you it can be?

Syncrofy, our cloud-based business visibility software, works within your pre-existing architecture to ingest your data from a variety of platforms, eliminating the need for multiple systems and centralizing business visibility to a single tool that can be used by even non-technical personnel. If the way your company organizes data makes it difficult to find information quickly and achieve cross-departmental communication, Syncrofy can help.

For example, exceptions and document comments make it easy for people from different departments of your organization to get involved and help solve issues quickly, and Syncrofy’s alerts and notifications empower your team to set up and receive alerts on user activity and document events that occur within the system. This level of corporate synergy promotes an atmosphere of transparency and accountability while making it easier for your team members to find the information they need in the future.

Let’s say you’re expecting a time-sensitive, inbound EDI document like a Purchase Order Change (860) and you’d like to receive a notification when it’s processed. In just a few clicks of the mouse you can configure a notification that identifies that needle in a haystack among the millions of documents you manage to find the right information you need when you need it.

Syncrofy also makes it easier for companies to use their data in ways they’ve never done before. For example, we all know that in the world of EDI one of the most used documents is the purchase order (PO). That said, would it be surprising to hear that few companies utilize purchase order changes? Why? In a word, complexity.

Many organizations have resigned themselves to the fact that processing a PO change is just too difficult and complex, and have decided not to waste their valuable time custom coding and mapping each PO change. Also, more often than not, complex integration is required between an organization’s EDI system and their ERP to manage such data.

But with Syncrofy, you can kiss that complexity goodbye. Syncrofy can process both of those documents (along with many others), allowing you to view all of the data and send out notifications to necessary users right there within the system. You no longer have to fear the deeply complex documents that you’ve ruled out. With Syncrofy, it’s just another document presented as an easily readable and understandable web page.

Overall, Syncrofy empowers your teams and simplifies your process. It enables you to identify and correct errors together with your team members, achieve cross-departmental transparency, stay up-to-date on external partners, and centralize your business visibility to a single tool—all while reducing complexity and giving you the confidence you need to optimize your data.

That’s the power of Syncrofy.

Interested in learning more about how Syncrofy can help bring your entire team together? Sign up for a demo here!

Subscribe to our resources!

Sign up to receive our latest eBooks, webinars, blog posts, newsletter, event invitations, and much more.