Category: Support Services

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For every organization, regardless of size or industry, SaaS applications have taken over many of the processes critical to day-to-day operation. Sales, HR, procurement, customer service, workflow management, and financial transactions all create and consume a significant amount of data and require a strong integration platform. The challenge lies in integrating the on-premise data with cloud/SaaS (Software as a Service) based applications using a secure, managed, and auditable platform.

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Categories:Integration, Support Services, iPaaS, CoExchange

Imagine if you will… 

Your busy data center. Banks of servers hum in their racks, united in their work. Without notice, a micro-surge from a cooling unit cascades through a network switch into one of the server’s network cards. The NIC hiccups, locks its driver, and now it’s down. Another server begins receiving the full load of both systems, as the load balancer begins failing over traffic to the only functioning node. Data moves, but traffic is bottlenecked. Jobs begin backing up in the overworked queue. An hour later, the lonely remaining server runs out of RAM, core dumps, and halts. 

Now you’d really have a problem if this was real. 

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Categories:Support Services, EDI

Let’s face it, EDI can be a huge endeavor. Out of the box configurations rarely make the cut, and with customization comes the potential for mistakes and pesky bugs. Having an experienced staff is a great asset but people are fallible, and small mistakes can add up to potentially huge delays, more mistakes, and lost revenue. Without consistent monitoring, a system can become self-damaging and even have the potential for a complete crash.

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Categories:Integration, Support Services