Category: Exceptions

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Without meticulous preparation and attention to detail, a migration from a legacy software system to a new ERP system can be a stressful task. What makes these undertakings so challenging is the fact that every part of the company is affected, which means everyone must collaborate to ensure not only a smooth migration, but that business goals are not compromised in the process. Data visibility software can be useful before and after the migration to help ensure quality and accuracy.

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Categories:Syncrofy, EDI, Document Search, Reports, Exceptions, Notifications, Trading Partners

When it comes to solving problems within a team, communication is the name of the game. And if you work with EDI, resolving an issue sometimes becomes a harrowing task, especially when you’re dealing with stakeholders from different areas of the business. The problem lies within the fact that data is typically spread out across multiple platforms between your internal teams and external partners, making it difficult to get everyone on the same page, further muddling cross-departmental communication and slowing down the issue resolution process.

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Categories:Syncrofy, EDI, Document Search, Exceptions, Notifications

If you’re running a business that utilizes EDI, then you know that meeting deadlines is the name of the game. Whether it’s keeping track of inbound and outbound payments, trading partner exceptions, or sent and received documents—each one is time-sensitive and critical to your operation. Without the right tracking tool in place, they can all manifest themselves into major headaches and cost your business money. But luckily you have a secret weapon: Syncrofy!

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Categories:Syncrofy, EDI, Dashboards, Reports, Exceptions, Chargebacks

Syncrofy 101: Setting up a Notification

By: Joe Mandato | April 4, 2018 | Comments

We want to make it simple for you to learn about the power of Syncrofy’s features and all the ways it can help you get the most out of your EDI data. That’s why our “Syncrofy 101” series of posts will highlight a specific task in Syncrofy and illustrate how easy it is to carry out. In this post, we’ll examine how to work with notifications, when to use them, and how to get the most out of them.

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Categories:Syncrofy, EDI, Notifications, Exceptions

We know that catching discrepancies within your EDI data before they become major headaches is critical to the health of your business. Our “Proactive vs. Reactive” series of posts will examine how Syncrofy’s various features help you stay on top of your operation to identify data inconsistencies that may require extra attention and promote accountability within your team.  In this post, we’ll take a look at how you can use Syncrofy to stay up to date on your trading partners and gain immediate visibility into potential issues.

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Categories:Syncrofy, EDI, Notifications, Exceptions, Dashboards

Proactive vs. Reactive: Exceptions

By: Sam Diament | December 26, 2017 | Comments

We know that catching discrepancies within your EDI data before they become major headaches is critical to the health of your business. Our “Proactive vs. Reactive” series of posts will examine how Syncrofy’s various features help you stay on top of your operation to identify data inconsistencies that may require extra attention and promote accountability within your team.  Here, Sam Diament, one of our Syncrofy implementation managers, takes a deeper look at exceptions.

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Categories:Syncrofy, Exceptions, Notifications, Timeline

“If everyone is moving forward together, then success takes care of itself.” – Henry Ford

Talking with our customers, we hear all too often the horror stories of dealing with tons of different data across innumerable platforms, confusing stakeholders from different areas of the business and bogging down your process.  We know that getting all of your team members on the same page, literally AND metaphorically, isn’t a quick or efficient process.

But what if we told you it can?

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Categories:Syncrofy, EDI, Collaboration, Notifications, Exceptions

We know how much your business relies on interaction with your trading partners. That’s why Syncrofy allows you to invite your partners to use Syncrofy at no charge to them, enabling you to collaborate and give them access to the features you deem necessary. By inviting your partners, you will be able to securely share information, compare data, and solve problems.

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Categories:EDI, Syncrofy, Dashboards, Exceptions, Reports, Trading Partners

After our second blog post on Syncrofy’s Exceptions, you should have a better understanding of how SLA Exceptions work, how to use them, and how they integrate with your business. For this entry, we’re going to examine Value Exceptions and how they differ from SLAs, give you some examples and when to use them, and describe how they make tracking document issues a breeze.

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Categories:Syncrofy, Exceptions, Software Development, EDI